Online Return Policy

What is the return policy?

Returns will be accepted within 14 days of original purchase and credit will be given in the original form of payment.  Items must not have been worn, washed or altered and original tags must be attached. All shoes must be in their original box. 

WE DO NOT RETURN OR EXCHANGE ANY:

  • Face masks
  • Earrings
  • Underwear
  • Swimwear
  • Scrunchies
  • Hair clips
  • Hair accessories
  • Patches
  • Stickers
  • Custom dresses
  • Semi-custom dresses
  • Drop shipped dresses
  • Custom items
  • Custom camp items
  • Sale items

If any of the items listed above are returned to us, they will not be refunded nor will they be returned to you. 

How do I return my product? 

Please fill out and include the return slip in the package.

Please send the items you would like to return to:.

Frankie's on the Park

2322 North Clark Street 

Chicago, IL 60614

773.248.0400


CLICK HERE TO PRINT A RETURN FORM

Please Note: Shipping and handling charges are not refundable. Please select tracking information on any returns and save your receipt.